Privacy Policy

Consent

By using our website, you hereby consent to our Privacy Policy and agree to its terms.

South West Solar is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, share, and protect your information when you interact with our website and services. If you have any questions, please contact us at info@southwestsolar.ie.

Information We Collect
We may collect the following types of personal data from you when you use our website or services:

  • Name

  • Contact details (email address, phone number, address)

  • Billing and payment information

  • Property details (for site assessments and installations)

  • Cookies and similar tracking technologies

Purpose of Data Collection
We collect and use your personal data for the following purposes:

  • To provide and manage our solar panel installation services

  • To perform site assessments and create quotes for potential installations

  • To process payments and manage billing

  • To communicate with you regarding project updates, support, and service reminders

  • To send marketing communications if you’ve consented

  • To improve our website and services through analytics

Data Sharing
We may share your data with trusted third parties, but only as necessary to provide and support our services. This includes:

  • Payment processors for billing transactions

  • Project partners (e.g., electricians) to facilitate installation

  • Marketing and analytics providers to improve our services and reach

All third parties are required to handle your data in compliance with data protection regulations.

User Rights
You have the following rights regarding your personal data:

  • Access: You can request access to your personal data at any time.

  • Correction: You may ask us to correct any inaccurate or incomplete data.

  • Deletion: You have the right to request deletion of your data, subject to legal obligations.

  • Opt-Out: You can unsubscribe from marketing communications at any time by following the link in our emails or contacting us directly.

Cookies and Tracking
Our website uses cookies to enhance your experience. These include:

  • Essential Cookies: Required for the basic functioning of our website.

  • Analytics Cookies: Used to analyze how our website is accessed and used.

  • Marketing Cookies: To provide relevant offers and advertisements.

You can manage or disable cookies in your browser settings.

Third-Party Links
Our website may link to external sites. Please note that we are not responsible for the privacy practices of these sites, and we recommend reviewing their privacy policies.

Data Retention
We retain personal data only as long as necessary to fulfill the purposes described in this policy or as required by law.

Data Security
We use industry-standard security measures, including SSL encryption, to protect your data. While we take steps to safeguard your information, no system is completely secure.

Policy Updates
We may update this Privacy Policy periodically. We encourage you to check this page for any changes. Continued use of our website after updates means you accept the revised policy.

Legal Compliance
South West Solar complies with the General Data Protection Regulation (GDPR) and all relevant data protection laws applicable in Ireland.

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request copies of your personal data.

The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.

The right to erasure – You have the right to request that we erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that we transfer the data that we have collected to another organisation, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

Contact Us
If you have questions or need further information about your data, please contact us at:
Email: info@southwestsolar.ie